Welcome to Guby. By downloading or using the Guby app (“the App”), you agree to these Terms of Service (“Terms”). If you do not agree, please don't use the App.
1. What Guby does
Guby is a wellbeing aid that gently encourages children to hold their devices at a healthier viewing distance. It provides reminders and weekly email summaries. Guby is not a medical device and does not diagnose, treat, or prevent any condition, including myopia. It is intended to support healthy habits, not to replace professional eye care.
Guby is operated by Plavaga Software Solutions Pvt Ltd (“Plavaga”), an Indian company registered at #1203, Tower 4, Salarpuria Cadenza, Kudlu Gate, Hosur Road, Bengaluru, Karnataka 560068, India.
2. Who may use it
The App must be set up and managed by a parent or legal guardian aged 18 or over. By setting up Guby, you confirm you are the parent or lawful guardian of any minor who uses the device, and that you consent to the App's operation as described in our Privacy Policy.
3. Your responsibilities
- Provide accurate setup information and keep your PIN secure.
- Use the App only on devices you own or are authorised to manage.
- Supervise your child's overall device use - Guby is a helper, not a substitute for parental judgement.
4. Permissions & device behaviour
Guby requests certain device permissions (camera, display-over-other-apps, notifications, internet, and optional battery exception and usage access) to function. Some features may be limited if permissions are declined. Reliability can vary across device manufacturers and operating-system versions.
5. Data the App transmits
The App transmits anonymous numeric summaries (for your weekly email recap), anonymous feature-usage events (for product improvement), and crash diagnostics (so we can fix bugs). No photos, video, audio, or content from the screen are uploaded. Full details - including retention windows, hosting region, and service providers - are in our Privacy Policy.
6. Availability
We aim to keep Guby running smoothly but provide it on an “as is” and “as available” basis. We may update, change, or discontinue features at any time. During early access, features may change frequently.
7. Fees & refunds
Guby is currently free to use. There are no fees, and therefore no refunds. If a paid tier is introduced in future, these Terms will be updated to specify pricing and the applicable refund window and scope before any charge applies.
8. Intellectual property
The App, the Guby character, and all related branding are owned by Plavaga and protected by applicable laws. You may not copy, modify, reverse-engineer, or redistribute the App except as permitted by law.
9. Disclaimers & limitation of liability
The App is provided on an “as is” and “as available” basis, and you use it at your own risk. To the fullest extent permitted by law, Plavaga is not liable for any direct, indirect, incidental, or consequential loss arising from your use of the App, makes no warranty that the App will prevent any health outcome (including myopia), and will not be liable to pay you any amount in connection with the App. Nothing in these Terms limits any liability that cannot be limited or excluded under applicable law.
10. Governing law & jurisdiction
These Terms are governed by the laws of India. Any dispute arising out of or relating to these Terms or the App will be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.
11. Changes to these Terms
We may revise these Terms from time to time. Continued use of the App after changes take effect constitutes acceptance of the revised Terms.
12. Contact
Questions about these Terms: hello@guby.app.
Postal address: Plavaga Software Solutions Pvt Ltd, #1203, Tower 4, Salarpuria Cadenza, Kudlu Gate, Hosur Road, Bengaluru, Karnataka 560068, India.